Acts
Skills
Shows
Ambient
Roaming
Other Glow Acts
Glow Performances
10.1
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
10.2
We may withhold personal information that you request to the extent permitted by law.
10.3
You may instruct us at any time not to process your personal information for marketing purposes.
10.4
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
11.1
Our website includes hyperlinks to, and details of, third party websites.
11.2
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
12.1
Please let us know if the personal information that we hold about you needs to be corrected or updated.
13.1
Our website uses cookies.
13.2
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
13.3
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
13.4
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
13.5
We use both session and persistent cookies on our website.
13.6
The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(a) we use Google Analytics to track users as they navigate the website.
13.7
Most browsers allow you to refuse to accept cookies; for example:
(a) in Firefox (version 51) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(b) in Chrome (version 55), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
13.8
Blocking all cookies will have a negative impact upon the usability of many websites.
13.9
If you block cookies, you will not be able to use all the features on our website.
13.10
You can delete cookies already stored on your computer; for example:
(a) in Firefox (version 51), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(b) in Chrome (version 55), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".
13.11
Deleting cookies will have a negative impact on the usability of many websites.
14.1
This website is owned and operated by Flying Colours Entertainment Limited.
14.2
We are registered in England and Wales under registration number 05920585, and our registered office is at 1 Redcliff Street, Bristol, BS1 6NP .
14.3
Our principal place of business is at Epstein Building, Mivart Street, Bristol, BS5 6JF.
14.4
You can contact us:
(a) by post, using the postal address Flying Colours Entertainment, Epstein Building, Mivart Street, Bristol, BS5 6JF;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website from time to time; or
(d) by email, using the email address published on our website from time to time.
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